Educational Toys and Games
Legal Disclaimer: This is a template based on general Australian privacy principles. You must have this policy reviewed by a qualified legal professional to ensure full compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any other relevant laws for ‘Growing Child’.
‘Growing Child’ is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to your use of our website at growingchild.com.au and any related services associated with the sale of educational toys, games, and arts and crafts.
We collect personal information that is reasonably necessary for us to carry out our business functions.
The types of personal information we may collect include:
Contact Details: Your name, email address, mailing address, and phone number.
Billing/Transaction Data: Details required to process your purchases. We do not store full credit card details; these are processed by secure third-party payment gateways.
Account Information: Usernames and passwords associated with your ‘Growing Child’ online account.
Communication Data: Records of any correspondence with us (e.g., email, live chat, or customer service inquiries).
We may also collect non-personal data about your use of our website, such as: your IP address, device type, browser type, the pages you view, products purchased, and referring website addresses.
We collect personal information in the following ways:
Directly from you when you register for an account, place an order, subscribe to our newsletter, or contact us.
Through automated means (e.g., the use of “cookies” and similar tracking technologies) when you browse our website.
From third parties, such as our payment processors or delivery/courier companies, to fulfill your order.
We collect, hold, and use your personal information for the following primary purposes:
To fulfill and deliver your orders for products.
To process payments and manage your account.
To communicate with you regarding your order, account status, or inquiries.
To improve our products and services and personalise your shopping experience.
To send you marketing and promotional information about our products (you can opt-out at any time).
To comply with our legal obligations.
We may disclose your personal information to third parties who assist us in operating our business. These may include:
Service Providers: Third parties who provide services such as payment processing, website hosting, IT support, and email services.
Shipping and Logistics Providers: To ensure your products are delivered (e.g., Australia Post).
Marketing and Analytics Providers: To help us understand customer behavior and improve our outreach.
We take reasonable steps to ensure that third-party recipients are bound by confidentiality and privacy obligations.
We do not typically disclose personal information to overseas recipients. However, some of our service providers (e.g., cloud platforms) may store or process data in countries outside of Australia (e.g., the USA, EU). We will take reasonable steps to ensure that any overseas recipient handles your personal information in accordance with the APPs.
If you do not wish to receive marketing information from us, you may opt-out by clicking the unsubscribe link in any of our communications or by contacting us using the details below.
You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate, incomplete, or out-of-date information. To make an access or correction request, please contact us.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure, including using secure servers and encryption (SSL) for data transfer.
If you believe that we have breached the APPs, or if you have any concerns about how we have handled your personal information, please contact us in writing first. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
If you have any questions about this Privacy Policy or wish to make a request or complaint, click here to contact us.
We may update this Privacy Policy from time to time. The current version will always be posted on our website.